Terms of sale.
Our canvases are made to order and reviewed by our team before printing.
Custom products
Each canvas is produced from the photo, size, orientation, crop, edge finish and quantity selected when you order. The configurator lets you review the crop before payment.
File review and image quality
Every file receives a manual prepress review. If we believe the media quality is insufficient for the selected size, we contact you before production. In most cases, a higher-resolution version solves the issue. If we cannot produce a result we can stand behind, we may cancel and refund the order rather than print an unacceptable product.
Colour and longevity
Our professional workstations and printing systems are calibrated to industry practices and colour is checked under appropriate lighting. Personal displays can show colour differently. The ink system we use is rated for up to 100 years in colour and up to 200 years in black and white under appropriate display conditions; actual longevity varies by environment.
Prices and launch promotion
Prices are in Canadian dollars. While active, the 15% launch promotion is applied automatically to eligible prices without a coupon code. Its configured end date is September 30, 2026, inclusive. A promotion may be disabled or replaced for future orders; the price confirmed when an order is created is the price sent for payment.
Taxes and shipping
Applicable taxes are calculated before payment based on the shipping address. Standard shipping is free to eligible continental destinations in Canada and the U.S. Destinations not supported online may require contacting us before ordering.
Production and delivery timing
The production lead time displayed on the site is the time before shipment. Delivery is generally 1–2 business days in Eastern Canada and up to 5 business days elsewhere. Carrier transit times are estimates and can vary.
Changes and cancellations
An order may be changed or cancelled as long as it has not entered production. Contact us by phone or email as soon as possible.
Payment
Payment is processed by Stripe. An order enters production only after payment is confirmed.
Quality control and production defects
Quality is checked in prepress, during printing, during stretching and again at packing. If a canvas has a printing, stretching or finishing defect caused by us, we provide a free reprint.
Shipping damage
Shipping damage must be reported within 3 days of receipt. Contact us by phone or email and provide a photograph of the package and a photograph of the damage. We will replace the damaged product.
Image rights
By uploading an image, you confirm that you have the right to reproduce it and ask us to print it.
Last updated: August 24, 2026.